Refund Policy

1. Subscription Refunds

We offer a 7-day money-back guarantee provided your account has used fewer than 150 credits during that period. If you are not satisfied and your usage is under this threshold, you may request a full refund within the first 7 days of your subscription.

2. Credit Purchases

Credits purchased through our one-time payment options are generally non-refundable once used. However, we may consider refunds on a case-by-case basis for unused credits within 30 days of purchase.

3. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• •Total usage is < 150 credits within the first 7 days
• •Request submitted within the applicable refund period
• •Provide a valid reason for the refund request
• •Account in good standing with no violations of our Terms of Service

4. How to Request a Refund

To request a refund, please contact our support team with the following information:

• •Your account email address
• •Order or subscription ID
• •Reason for the refund request
• •Any relevant details about your experience

5. Processing Time

Approved refunds will be processed within 5-10 business days. The refund will be credited back to your original payment method. Please note that it may take additional time for the refund to appear on your statement, depending on your payment provider.

6. Partial Refunds

In some cases, we may offer partial refunds based on usage or time remaining in your subscription period. This will be determined on a case-by-case basis.

7. Annual Subscriptions

Annual subscriptions are eligible for prorated refunds within the first 30 days. During the initial 7-day window the full-refund rule above applies only if usage is under 150 credits; otherwise, prorated terms apply.

8. Exceptions

Refunds may not be available in cases of:

• •Account termination due to Terms of Service violations
• •Excessive usage or abuse of the service
• •Requests made outside the applicable refund period